Title
Effect of type of instruction and help systems on learning the Macintosh operating system
Abstract
This paper examined the effect that on-line help and different level of instruction have on novice user performance within the Apple Macintosh operating system. The benefits gained from this research will aid in future interface design by revealing the benefits and limitations of on-line assistance and the impact of level of instruction on novice user performance. The scope of these results, however, is not limited to personal computer, but may be applicable to other situations in which users are introduced to novel computer systems.
Publication Date
12-1-1994
Publication Title
Proceedings of the Human Factors and Ergonomics Society
Volume
2
Document Type
Article; Proceedings Paper
Identifier
scopus
Personal Identifier
scopus
Copyright Status
Unknown
Socpus ID
0028755568 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0028755568
STARS Citation
Muller, John K.; Wise, Mark A.; and Dyck, Jennifer L., "Effect of type of instruction and help systems on learning the Macintosh operating system" (1994). Scopus Export 1990s. 21.
https://stars.library.ucf.edu/scopus1990/21