Title
Predicting Sales Performance
Abstract
This study investigated the relative effectiveness of several types of predictors of sales performance in a human resource consulting firm. These predictors included scores on an assessment center, a structured interview, a test of technical knowledge, and a simulated sales presentation. The criterion measure used was supervisory ratings of overall sales performance, or "the extent to which this person accomplishes sales quotas." In addition, the skill to skill validity of the counselor selling dimension, which included relating, discovering, supporting, advocating, and collaborating, was assessed. Results indicated that both the structured interview and the assessment center were effective in predicting sales performance, (R = .63, F = 7.90, p = .002). Also, this study indicates that performance in each of the skill areas of an assessment center or of an interview is a valid predictor of on the job performance in each of the same skill areas. © 1996 Human Sciences Press, Inc.
Publication Date
1-1-1996
Publication Title
Journal of Business and Psychology
Volume
11
Issue
1
Number of Pages
73-84
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1007/BF02278257
Copyright Status
Unknown
Socpus ID
21444439076 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/21444439076
STARS Citation
Burroughs, Wayne A. and White, Liesl L., "Predicting Sales Performance" (1996). Scopus Export 1990s. 2224.
https://stars.library.ucf.edu/scopus1990/2224