Title

Superiors' Conflict Management Strategies And Subordinate Outcomes

Abstract

This article summarizes the extant research investigating the relationships between managers' conflict management strategies and subordinate outcomes and reports the results of a study investigating relationships between a manager's use of collaborating, forcing, and accommodating and four types of rewards (system, job, performance, and interpersonal) subordinates might experience at work. The results show significant positive relationships between a manager's collaborating strategies and subordinates' experiencing interpersonal and performance rewards and significant negative relationships between a manager's forcing strategies and those same outcomes. No relationship was found between a manager's accommodating strategies and subordinates' perceived rewards or between any of the strategies and system rewards. © 1996 Sage Publications, Inc.

Publication Date

12-1-1996

Publication Title

Management Communication Quarterly

Volume

10

Issue

2

Number of Pages

189-208

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1177/0893318996010002003

Socpus ID

33646209604 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33646209604

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