Title

Analysis of excluded IS processes in the capability maturity model and their potential impact

Abstract

In this paper we investigate what IS processes outside of the management and development of software products are excluded from the Capability Maturity Model (CMM) process improvement framework. The study examines the key practices of the CMM and evaluates how they apply to the broader processes and functions operating within a typical IS operation. To identify what the `typical' IS processes and activities we referred to an earlier, more comprehensive framework of IS processes - the Information Systems Management Architecture (ISMA). We then speculate on the potential ramifications of focusing process improvement programs on systems development and nor considering all IS processes.

Publication Date

12-1-1996

Publication Title

Proceedings - Annual Meeting of the Decision Sciences Institute

Volume

2

Number of Pages

933-935

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

Socpus ID

0030363757 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0030363757

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