Title

Impact of prevention and appraisal on defects and failure costs

Abstract

Of the various quality related costs, only the prevention costs and appraisal costs are under the direct control of management. Internal and external failure costs will be affected by the amount of money management chooses to spend on prevention and appraisal. This simple generalization says nothing about the amount of impact that specific changes in prevention and appraisal expenditures might have on levels of defective output, levels of defects detected in the appraisal process, and subsequent levels of internal and external failure costs. This paper describes a framework for experimentation and analysis that might shed some light on these matters.

Publication Date

12-1-1996

Publication Title

Proceedings - Annual Meeting of the Decision Sciences Institute

Volume

3

Number of Pages

1635-1637

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

Socpus ID

0030360447 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0030360447

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