Title

An analysis of excluded is processes in the capability maturity model and their potential impact

Abstract

Process improvement efforts are becoming pervasive within IS organizations as they attempt to meet the growing challenges of today's complex and dynamic environment. A popular framework often used in these efforts is the Capability Maturity Model (CMM) developed by the Software Engineering Institute. The model focuses specifically on software process improvement, neglecting the other functions of IS. This paper assesses which IS functions are excluded by the CMM by comparing it to a earlier, more comprehensive model, the Information Systems Management Architecture developed by IBM. The comparison of models is followed by a discussion of the potential ramifications of a model with such a narrow focus.

Publication Date

1-1-1998

Publication Title

Journal of End User Computing

Volume

10

Issue

1

Number of Pages

20-29

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.4018/joeuc.1998010103

Socpus ID

11544271340 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/11544271340

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