Title

Eucs Test-Retest Reliability In Representational Model Decision Support Systems

Keywords

Computer simulation; End-user computing satisfaction (EUCS); Satisfaction

Abstract

A test-retest reliability study of an end-user computing satisfaction instrument was conducted. The instrument was distributed to real-world representational decision support system users through a mail survey. One month later, follow-up surveys were mailed asking the original respondents to again evaluate the same system. The data sets were compared and suggest that the instrument is internally consistent and stable when applied to its users. © 1999 Elsevier Science B.V. All rights reserved.

Publication Date

1-1-1999

Publication Title

Information and Management

Volume

36

Issue

2

Number of Pages

109-119

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/S0378-7206(99)00010-5

Socpus ID

0040762212 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0040762212

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