Title

Effects Of Workload On Communication Processes In Decision Making Teams: An Empirical Study With Implications For Training

Abstract

Recent empirical studies of decision making in teams demonstrate that team structure and workload significantly influence team performance. Therefore, it is necessary to create training interventions that will optimize performance within existing team structures and workload levels. Several studies suggest that team processes are the most likely target for this type of intervention. The current investigation sought to develop a laboratory analogue of a common team structure (i.e., the 'product team') and to assess the effects of high and low workload on team performance processes within this structure. The results suggest that different communication behaviors facilitate effective performance under low and high workload.

Publication Date

12-1-1993

Publication Title

Proceedings of the Human Factors and Ergonomics Society

Volume

2

Number of Pages

1233-1237

Document Type

Article; Proceedings Paper

Identifier

scopus

Personal Identifier

scopus

Socpus ID

0027846683 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0027846683

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