Title
Effects Of Workload On Communication Processes In Decision Making Teams: An Empirical Study With Implications For Training
Abstract
Recent empirical studies of decision making in teams demonstrate that team structure and workload significantly influence team performance. Therefore, it is necessary to create training interventions that will optimize performance within existing team structures and workload levels. Several studies suggest that team processes are the most likely target for this type of intervention. The current investigation sought to develop a laboratory analogue of a common team structure (i.e., the 'product team') and to assess the effects of high and low workload on team performance processes within this structure. The results suggest that different communication behaviors facilitate effective performance under low and high workload.
Publication Date
12-1-1993
Publication Title
Proceedings of the Human Factors and Ergonomics Society
Volume
2
Number of Pages
1233-1237
Document Type
Article; Proceedings Paper
Identifier
scopus
Personal Identifier
scopus
Copyright Status
Unknown
Socpus ID
0027846683 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0027846683
STARS Citation
Urban, Julie M.; Bowers, Clint A.; and Monday, Susan D., "Effects Of Workload On Communication Processes In Decision Making Teams: An Empirical Study With Implications For Training" (1993). Scopus Export 1990s. 484.
https://stars.library.ucf.edu/scopus1990/484