Title

The Impacts Of Job Characteristics On Is Employee Satisfaction: A Comparison Between Permanent And Temporary Employees

Keywords

IS contracting; IS personnel; Job satisfaction; Management of IS

Abstract

The use of temporary employees in the information systems field continues at a high rate. In order to maintain a quality work environment, an organization must effectively manage both the temporary and permanent work force. A model of satisfaction is constructed based on previous literature and focus groups in three organization that proposes links to satisfaction from the job characteristics of dependence, autonomy, task interdependence, and management support. A survey of employees in public sector and non-profit organizations revealed that both permanent and temporary employees related management support to satisfaction, temporary employees related task interdependence to satisfaction, and permanent employees related job involvement to satisfaction. Follow-up interviews revealed satisfaction of the permanent employees to be negatively impacted by perceived workload imbalances.

Publication Date

6-1-2008

Publication Title

Journal of Computer Information Systems

Volume

48

Issue

4

Number of Pages

58-68

Document Type

Article

Personal Identifier

scopus

Socpus ID

51049102937 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/51049102937

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