Title
Achieving Service Excellence By Design: The Organizational Alignment Audit
Publication Date
6-1-2008
Publication Title
Business Communication Quarterly
Volume
71
Issue
2
Number of Pages
233-240
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1177/1080569908317319
Copyright Status
Unknown
Socpus ID
43149099480 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/43149099480
STARS Citation
Crotts, John C. and Ford, Robert C., "Achieving Service Excellence By Design: The Organizational Alignment Audit" (2008). Scopus Export 2000s. 10147.
https://stars.library.ucf.edu/scopus2000/10147
COinS