Title
Client Satisfaction With Community-Based Services In A Pilot Cost Share- Service Coordination Program
Abstract
The purpose of this research was to measure client satisfaction with community-based services (CBS) in a pilot service coordination-shared cost program. Data were collected with telephone surveys from 307 clients. Instruments with demonstrated reliability and validity were used to measure satisfaction with each of the following CBS: homemaker, home-delivered meals, personal care, transportation, and handyman and/or chore services. Results indicated that on average, clients were satisfied with each of the CBS they received. Gender, income, and level of satisfaction with other CBS were shown to have some influence on satisfaction levels.
Publication Date
1-1-2000
Publication Title
Journal of Applied Gerontology
Volume
19
Issue
2
Number of Pages
221-238
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1177/073346480001900207
Copyright Status
Unknown
Socpus ID
0034120442 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0034120442
STARS Citation
Bear, Mary and Sauer, Margaret, "Client Satisfaction With Community-Based Services In A Pilot Cost Share- Service Coordination Program" (2000). Scopus Export 2000s. 1185.
https://stars.library.ucf.edu/scopus2000/1185