Title

The Relation Of Requirements Uncertainty And Stakeholder Perception Gaps To Project Management Performance

Keywords

Information system development; Project management; Requirements uncertainty; Residual performance risk; Stakeholder perception gap

Abstract

Researchers consider requirements uncertainty as a problem to be addressed during information system development by choosing an appropriate strategy to mitigate the uncertainty. However, this strategy avoids addressing issues present at the start of a project. Those include differences in perception between two prominent stakeholders: users and developers. The problems caused by this perception gap are demonstrated to be at least as significant as components of requirements uncertainty. A model is developed and empirically tested that shows a good portion of residual performance risks in a project are explained by perception gaps. These gaps present a new opportunity to address difficulties in a project before the development efforts begin. © 2008 Elsevier Inc. All rights reserved.

Publication Date

5-1-2009

Publication Title

Journal of Systems and Software

Volume

82

Issue

5

Number of Pages

801-808

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/j.jss.2008.11.833

Socpus ID

62849098982 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/62849098982

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