Title

Reducing Software Requirement Perception Gaps Through Coordination Mechanisms

Keywords

Consonance; Horizontal coordination; Information systems development; Project management; Project partnering; Requirements uncertainty; Software requirements; User perception gaps; Vertical coordination

Abstract

Users and information system professionals view the world differently. This perception difference leads to an inability to fully define the information requirements of a new system. Practitioners understand this difficulty and look for solid approaches to address the problem. A model is developed that links coordination mechanisms and project partnering practices to perception gaps and project success. The premise is to use the model to confirm the expected relationships and examine coordination practices in particular for effectiveness in promoting common understanding. Survey results from information system project professionals indicate that the managerial interventions of coordination and partnering are successful in reducing the perception gaps and improving project performance. Prior research had not established a link. The results support the principle that organizations must install specific coordination techniques and implement partnering procedures prior to the commencement of project activities. © 2008.

Publication Date

4-1-2009

Publication Title

Journal of Systems and Software

Volume

82

Issue

4

Number of Pages

650-655

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/j.jss.2008.09.032

Socpus ID

62849110158 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/62849110158

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