Title
Reducing Software Requirement Perception Gaps Through Coordination Mechanisms
Keywords
Consonance; Horizontal coordination; Information systems development; Project management; Project partnering; Requirements uncertainty; Software requirements; User perception gaps; Vertical coordination
Abstract
Users and information system professionals view the world differently. This perception difference leads to an inability to fully define the information requirements of a new system. Practitioners understand this difficulty and look for solid approaches to address the problem. A model is developed that links coordination mechanisms and project partnering practices to perception gaps and project success. The premise is to use the model to confirm the expected relationships and examine coordination practices in particular for effectiveness in promoting common understanding. Survey results from information system project professionals indicate that the managerial interventions of coordination and partnering are successful in reducing the perception gaps and improving project performance. Prior research had not established a link. The results support the principle that organizations must install specific coordination techniques and implement partnering procedures prior to the commencement of project activities. © 2008.
Publication Date
4-1-2009
Publication Title
Journal of Systems and Software
Volume
82
Issue
4
Number of Pages
650-655
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1016/j.jss.2008.09.032
Copyright Status
Unknown
Socpus ID
62849110158 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/62849110158
STARS Citation
Chen, Houn Gee; Jiang, James J.; Klein, Gary; and Chen, Jengchung V., "Reducing Software Requirement Perception Gaps Through Coordination Mechanisms" (2009). Scopus Export 2000s. 11972.
https://stars.library.ucf.edu/scopus2000/11972