Title

Towards A Context-Based Dialog Management Layer For Expert Systems

Keywords

Artificial intelligence; Dialog systems; Expert systems; Human-computer interaction; Virtual avatar

Abstract

Speech-based conversation agents describe those computer-based entities that interact with humans to help accomplish a certain task via spoken word input. This paper proposes a method of managing spoken dialog interactions in response to recognizing the human user's goals when accessing an expert system. In particular, a set of goals can co-exist during a single conversation, and that each goal may be presented in an asynchronous manner. Such a stipulation exists to enhance the naturalness of the interaction. Inspired by the Context-Based Reasoning paradigm, the Lifelike dialog system described herein features a goal management system that ultimately controls the behavior of the expert system. © 2009 IEEE.

Publication Date

4-10-2009

Publication Title

Proceedings - International Conference on Information, Process, and Knowledge Management, eKNOW 2009

Number of Pages

60-65

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1109/eKNOW.2009.10

Socpus ID

63849120034 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/63849120034

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