Title
Interorganisational Trust In B2B Commerce
Keywords
B2B; Business-to-business; Interorganisational information systems; Interorganisational systems; IOIS; IOS; Trust
Abstract
Research studying trust in Business-to-Business (B2B) relationships is only burgeoning compared to its B2C counterpart. Updating the Saunders et al. (2004) review with a sample that includes more recent studies, we find an increase in studies on trust in B2B and Interorganisational Systems (IOSs). We group some commonalities we find into three types of trust: relationship, technology and third-party and fit them in a general framework. We also identify four patterns with which researchers operationalise and test B2B trust and evaluate the empirical support for each. We conclude by discussing some gaps we observed during our review of literature. Copyright © 2009 Inderscience Enterprises Ltd.
Publication Date
1-1-2009
Publication Title
International Journal of Networking and Virtual Organisations
Volume
6
Issue
3
Number of Pages
303-317
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1504/IJNVO.2009.023808
Copyright Status
Unknown
Socpus ID
62449196548 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/62449196548
STARS Citation
Wu, Yu and Li, Yuzhu, "Interorganisational Trust In B2B Commerce" (2009). Scopus Export 2000s. 12446.
https://stars.library.ucf.edu/scopus2000/12446