Title
Risks Of Limited Knowledge To Organizational Technology Learning And Software Project Outcomes
Abstract
Information system (IS) projects experience low success rates due to risks in the development process. A number of techniques are used to mitigate certain risks. Process improvements to control the development process, risk mitigation techniques aimed at circumventing the impacts of risks, and organizational policies derived from key success factors are frequently employed. Project knowledge and organizational learning factors influence project performance. Lack of application, process, and general knowledge is a major risk in the development of information systems, and hinders successful completion of software projects. Proper training of developers in the presence of an organizational ability to learn about the required technology may reduce this risk. In some cases, the same lack of knowledge that prevents project success may also inhibit learning. This study examines the relationship between project knowledge risks, organizational learning about technology, and historical IS project success. Indications are that the same risks to project success hinder essential learning. Consequently, hiring, team formation, policy setting, and process selection for a development process must consider knowledge risks to allow an organization to learn the essential skills and achieve a better success rate on IS projects.
Publication Date
12-1-2003
Publication Title
Proceedings - Annual Meeting of the Decision Sciences Institute
Number of Pages
1097-1102
Document Type
Article; Proceedings Paper
Personal Identifier
scopus
Copyright Status
Unknown
Socpus ID
0442309930 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0442309930
STARS Citation
Klein, Gary; Jiang, James J.; and Chen, Henry H.G., "Risks Of Limited Knowledge To Organizational Technology Learning And Software Project Outcomes" (2003). Scopus Export 2000s. 1464.
https://stars.library.ucf.edu/scopus2000/1464