Title

Information System Integration And Technical Efficiency In Urban Hospitals

Keywords

DEA; Efficiency; System integration strategy; Technology impact

Abstract

This study aims to explain the relationship between information system (IS) integration and hospital efficiency, measured in two years, 1997 and 1998. The study used 349 urban hospitals in the analysis. The hospitals' IS integration strategy was measured by multiple indicators of the software system applications and IS resources used in 1997. Hospital performance was measured by the levels of efficiency, using technical efficiency scores computed by Data Envelopment Analysis (DEA) for 1997 and 1998. The DEA analysis shows that, among the urban hospitals studied, the number of efficient hospitals increased during the period 1997-1998. It was found that information system integration is statistically significantly associated with the DEA technical efficiency scores in 1997 and 1998. However, system integration is negatively associated with the 1997 efficiency score and changed to a positive direction in 1998. Hospitals that deployed a highly integrated IS strategy did not show an immediate benefit. However, the IS integration strategy enhanced hospitals' technical efficiency in the next year. Copyright © 2003 Inderscience Enterprises Ltd.

Publication Date

1-1-2003

Publication Title

International Journal of Healthcare Technology and Management

Volume

5

Issue

6

Number of Pages

452-462

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1504/IJHTM.2003.004245

Socpus ID

2342635809 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/2342635809

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