Title
Internal Marketing: The Prescription For Dialysis Center Success
Abstract
As the healthcare industry has witnessed and participated in dramatic environmental changes, it has become increasingly service oriented. This has necessitated a change in the standard marketing approach used by the dialysis center. This change includes continued support of the external marketing function along with a new, intensified focus on the internal marketing function in the organization's overall orientation. As the factors that go into external marketing have been analyzed and examined from many different angles, it is the internal marketing factors that are the focus here, since they have rarely been applied to the healthcare field.
Publication Date
10-1-2002
Publication Title
Dialysis and Transplantation
Volume
31
Issue
10
Number of Pages
703-710
Document Type
Review
Personal Identifier
scopus
Copyright Status
Unknown
Socpus ID
0036786310 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0036786310
STARS Citation
Oetjen, Dawn and Rotarius, Timothy, "Internal Marketing: The Prescription For Dialysis Center Success" (2002). Scopus Export 2000s. 2441.
https://stars.library.ucf.edu/scopus2000/2441