Title
Reducing User-Related Risks During And Prior To System Development
Keywords
Managing projects; Pre-project partnering; User-related risk
Abstract
Prior information systems research supports the practice of involving users in the development of an information system. Project management literature promotes the importance of activities to secure user collaboration prior to the commencement of any project tasks. However, most empirical studies consider user involvement throughout the developmental stages of the system and not in stages prior to the commencement of the project proper. To determine the effectiveness of these pre-project activities, this research combines them with models from the information system and software engineering literature into a common model of risks, mitigating strategies, and project performance. An industry sample of project personnel supports that pre-project partnering is effective at reducing user-related risks and that effective project managers can reduce performance residual risks, leading to improved project performance characteristics. © 2002 Elsevier Science Ltd and IPMA. All rights reserved.
Publication Date
10-1-2002
Publication Title
International Journal of Project Management
Volume
20
Issue
7
Number of Pages
507-515
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1016/S0263-7863(01)00049-7
Copyright Status
Unknown
Socpus ID
0036778998 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/0036778998
STARS Citation
Jiang, James J.; Klein, Gary; and Chen, Hong Gee, "Reducing User-Related Risks During And Prior To System Development" (2002). Scopus Export 2000s. 2444.
https://stars.library.ucf.edu/scopus2000/2444