Title
The Top Ten Excuses For Bad Service (And How To Avoid Needing Them)
Publication Date
1-1-2005
Publication Title
Organizational Dynamics
Volume
34
Issue
2
Number of Pages
168-184
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1016/j.orgdyn.2005.03.001
Copyright Status
Unknown
Socpus ID
18444369946 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/18444369946
STARS Citation
Dickson, Duncan; Ford, Robert C.; and Laval, Bruce, "The Top Ten Excuses For Bad Service (And How To Avoid Needing Them)" (2005). Scopus Export 2000s. 4537.
https://stars.library.ucf.edu/scopus2000/4537
COinS