Title

Situational Awareness Measure For Internet Environments (Samie)

Abstract

Recent trends in designing self-report measures of Internet usability are emphasizing more diagnostic capabilities. Diagnostic usability evaluations are, in a sense, hierarchical in that they have the ability to determine lower level sources that contribute to traditional (higher-level) usability concepts/scales (i.e. ease of use, adaptability, control). Based on hundreds of empirically developed usability guidelines, we demonstrate one of the higher-level components of Internet usability, "situational awareness (SA)", and its conceptual diagnostic sources via a prototypical model. It is of interest to note that research has shown that users of Internet environments lack a major component of SA, "site orientation" (knowledge of where they are in the site structure) and generally disregard it while exploring a site or performing a task. It is suggested that determining the sources of SA will lead to enhanced usability, task performance, and user satisfaction. A prototype self-report measure of SA in Internet environments (SAMIE) was developed.

Publication Date

12-1-2001

Publication Title

Proceedings of the Human Factors and Ergonomics Society

Number of Pages

1220-1224

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

Socpus ID

0442326491 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/0442326491

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