Title

The Measurement Of Performance In A Physical Therapy Clinical Program: A Roi Approach

Keywords

Cost/benefit; Productivity; Return on investment (ROI); Revenue

Abstract

This research presents the development and implementation of a measurement model that yields the return on investment (ROI) in a physical therapy clinical program. A performance measurement model was constructed, which determined the ROI of a clinical program in physical therapy using revenue, patient outcomes, staff productivity, costs, and patient satisfaction. Implementation used archival data for 2 groups of patients in a back and neck rehabilitation program. An expert panel was formed to review the model. Based on the results, ROI provided a more comprehensive tool to measure performance than traditional evaluation measures. ROI appears beneficial, making it a useful tool for health care professionals to measure the performance of PT clinical programs. © 2004 Lippincott Williams & Wilkins, Inc.

Publication Date

1-1-2004

Publication Title

Health Care Manager

Volume

23

Issue

2

Number of Pages

110-119

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1097/00126450-200404000-00003

Socpus ID

3142705640 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/3142705640

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