Title
A Churchmanian Theory Of Knowledge Management System Design
Abstract
This paper employs Churchman's inquiring systems as a kernel theory on which to base knowledge management systems (KMS) design. We build on Churchman's nine requirements for an object to constitute a system and his Singerian inquiring system to develop the notion of Churchmanian knowledge management systems (CKMS) and principles for their design. We define a CKMS as a purposeful and ethical information system that creates exoteric knowledge and provides a link between knowledge and action in an organization. The design principles involve a strong emphasis on ethical behavior, the development of success measures for CKMS, the need to ensure that the CKMS enhances the dignity of mankind, a highly participatory design process, the desire to unify the designers, the decision makers and clients, the need to shape CKMS components in relation to the system as a whole, and the need for a "guarantor" to validate knowledge residing in the CKMS.
Publication Date
1-1-2004
Publication Title
Proceedings of the Hawaii International Conference on System Sciences
Volume
37
Number of Pages
3877-3886
Document Type
Article; Proceedings Paper
Personal Identifier
scopus
DOI Link
https://doi.org/10.1109/hicss.2004.1265592
Copyright Status
Unknown
Socpus ID
12344283640 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/12344283640
STARS Citation
Richardson, Sandra M. and Courtney, James F., "A Churchmanian Theory Of Knowledge Management System Design" (2004). Scopus Export 2000s. 5754.
https://stars.library.ucf.edu/scopus2000/5754