Title

Trust In B2B Commerce: Taxonomy And Roles

Keywords

B2B; IOIS; IOS; Trust

Abstract

Research studying trust in B2B relationships is only starting to burgeon compared to its B2C counterpart. Updating the Saunders et al (2004) review with a sample that includes more recent studies, we find an increase in studies on trust in B2B and interorganizational systems (IOSs). We group some commonalities we find into three types of trust: relationship, technology, and third-party, and fit them in a general framework. We also identify four patterns with which researchers operationalize and test B2B trust and evaluate the empirical support for each. We conclude by discussing some gaps we observed during our review of literature.

Publication Date

12-1-2006

Publication Title

Association for Information Systems - 12th Americas Conference On Information Systems, AMCIS 2006

Volume

3

Number of Pages

1771-1779

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

Socpus ID

84870215945 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84870215945

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