Title

Clarifying The Effects Of Internet Monitoring On Job Attitudes: The Mediating Role Of Employee Trust

Keywords

Internet monitoring; Job attitudes; Perceived organizational support; Trust

Abstract

The Internet is a fast growing mechanism for providing workplace monitoring. We examined how its implementation affects employees' trust in the organization. We hypothesized that giving employees advance notice of monitoring and providing them a justification for it would enhance their trust. We investigated how employees' perceptions of organizational support prior to monitoring moderated these relationships by conducting a longitudinal field experiment. We found that advance notice and perceived organizational support exerted significant main and interactive effects on post-implementation trust. In turn, trust significantly affected employees' job satisfaction, organizational commitment, and turnover intentions. © 2006 Elsevier B.V. All rights reserved.

Publication Date

10-1-2006

Publication Title

Information and Management

Volume

43

Issue

7

Number of Pages

894-903

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/j.im.2006.08.008

Socpus ID

33749617452 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33749617452

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