Title

Reducing Medical Error In The Military Health System: How Can Team Training Help?

Keywords

TeamSTEPPS

Abstract

Medical error causes more than 98,000 deaths annually [Kohn, L. T., Corrigan, J. M., and Donaldson, M. S. (1999). To err is human: Building a safer health system. Washington, DC: National Academies Press.] making it a national epidemic during the late 1990s. In reaction, Congress passed the National Defense Authorization Act mandating the Department of Defense (DoD) to establish processes for patient safety in the military health care and veteran affairs. Among the many processes for patient safety identified by the DoD, team training stepped to the forefront in 2001 when the TRICARE Management Activity (TMA) commissioned the development of two programs based upon Crew Resource Management training from the aviation industry. A recent evaluation of these programs identified several limitations including the establishment of two distinct approaches to teamwork and an inability to leverage the larger body of team training available. TeamSTEPPS, or the Team Strategies and Tools to Enhance Performance and Patient Safety, was developed to address the cultural issues facing the military health system and to take advantage of the state-of-the-art evidence-base on team training. Despite success, several challenges remain representing opportunities for human resources professionals and organizational researchers to help improve this program and further research on the impact of team training on patient safety. © 2006 Elsevier Inc. All rights reserved.

Publication Date

9-1-2006

Publication Title

Human Resource Management Review

Volume

16

Issue

3

Number of Pages

396-415

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/j.hrmr.2006.05.006

Socpus ID

33746331446 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33746331446

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