Title

Teamwork As An Essential Component Of High-Reliability Organizations

Keywords

Health care; High-reliability organization; Patient safety; Teams; Teamwork; Training

Abstract

Organizations are increasingly becoming dynamic and unstable. This evolution has given rise to greater reliance on teams and increased complexity in terms of team composition, skills required, and degree of risk involved. High-reliability organizations (HROs) are those that exist in such hazardous environments where the consequences of errors are high, but the occurrence of error is extremely low. In this article, we argue that teamwork is an essential component of achieving high reliability particularly in health care organizations. We describe the fundamental characteristics of teams, review strategies in team training, demonstrate the criticality of teamwork in HROs and finally, identify specific challenges the health care community must address to improve teamwork and enhance reliability. © Health Research and Educational Trust.

Publication Date

8-1-2006

Publication Title

Health Services Research

Volume

41

Issue

4 II

Number of Pages

1576-1598

Document Type

Review

Personal Identifier

scopus

DOI Link

https://doi.org/10.1111/j.1475-6773.2006.00566.x

Socpus ID

33746378614 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33746378614

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