Title

Value Creation In Web Services: An Integrative Model

Keywords

Business value; IT services outsourcing; Vendor perspective; Web services

Abstract

Web services are redefining the way organizations exchange business-critical information internally and externally with customers, suppliers, and other business associates. In this paper, we develop an integrative model for understanding value creation in web services from a provider's perspective. The model integrates the static representation of conventional business values with the fluidity of the emergent IT services domain. It captures the complexity and contradictions facing Web services providers in their drive towards market leadership, strategic differentiation and revenue generation from web services. The model comprises twelve propositions to guide our understanding and future research and practice in this increasingly important segment in the IT field. © 2005 Elsevier B.V. All rights reserved.

Publication Date

6-1-2006

Publication Title

Journal of Strategic Information Systems

Volume

15

Issue

2

Number of Pages

153-174

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/j.jsis.2005.10.001

Socpus ID

33646198231 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33646198231

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