Title

Web-Based Triage In A College Health Setting

Keywords

College health; Internet; Triage; Universities; Web-based

Abstract

The authors describe the initiation and use of a Web-based triage system in a college health setting. During the first 4 months of implementation, the system recorded 1,290 encounters. More women accessed the system (70%); the average age was 21.8 years. The Web-based triage system advised the majority of students to seek care within 24 hours; however, it recommended self-care management in 22.7% of encounters. Sore throat was the most frequent chief complaint (14.2%). A subset of 59 students received treatment at student health services after requesting an appointment via e-mail. The authors used kappa statistics to compare congruence between chief complaint and 24/7 WebMed classification (κ = .94), between chief complaint and student health center diagnosis (κ = .91), and between 24/7 WebMed classification and student health center diagnosis (κ = .89). Initial evaluation showed high use and good accuracy of Web-based triage. This service provides education and advice to students about their health care concerns. Copyright © 2006 Heldref Publications.

Publication Date

3-1-2006

Publication Title

Journal of American College Health

Volume

54

Issue

5

Number of Pages

289-294

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.3200/JACH.54.5.289-294

Socpus ID

33645123009 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/33645123009

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