Title

Active Listening In Peer Interviews: The Influence Of Message Paraphrasing On Perceptions Of Listening Skill

Abstract

Perhaps no communication skill is identified as regularly as active listening in training programs across a variety of disciplines and activities. Yet little empirical research has examined specific elements of active listening responses in terms of their effectiveness in achieving desired interpersonal outcomes. This study reports an experiment designed to test the influence of a specific element of active listening responses, namely, the message paraphrase. One hundred and eighty undergraduate students participated in peer interviews in which they received either a paraphrased reflection or a simple acknowledgement in response to their expressed opinions regarding comprehensive examinations. The results of data analysis indicated that message paraphrases were associated with the social attractiveness of the listener but were not associated with participants' conversational satisfaction or perceptions of feeling understood by the listener. © Taylor & Francis Group, LLC.

Publication Date

1-1-2010

Publication Title

International Journal of Listening

Volume

24

Issue

1

Number of Pages

34-49

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1080/10904010903466311

Socpus ID

79751515535 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/79751515535

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