Title

The Design, Delivery And Evaluation Of Crew Resource Management Training

Abstract

Crew Resource Management (CRM) is viewed as a critical training component for teams and crews in high-reliability organizations. The sheer complexity of a comprehensive CRM training evaluation can be daunting to many organizations. This chapter aims to ease this complexity and provide a more uniform approach to CRM training evaluation through the presentation of a framework and practical guidelines that can be applied across organizations and industries. It outlines the purpose of training evaluation as it applies to CRM, then reviews current practices in CRM training evaluation, highlighting challenges and limitations in current evaluation techniques. The study provides a discussion of future directions needed to improve CRM evaluation, built around their framework for CRM training design, delivery, evaluation, and incorporating a set of practical guidelines that is necessary for an effective CRM training evaluation. It is hoped that this approach will promote both advances in improving the science of training design, delivery, and evaluation for CRM, as well as provide a foundation for practitioners to develop assessment strategies that are scientifically sound and functional in the real world. © 2010 Elsevier Inc. All rights reserved.

Publication Date

12-1-2010

Publication Title

Crew Resource Management

Number of Pages

205-232

Document Type

Article; Book Chapter

Personal Identifier

scopus

DOI Link

https://doi.org/10.1016/B978-0-12-374946-8.10007-X

Socpus ID

84882496626 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84882496626

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