Title

Nurses' Self-Concept And Perceived Quality Of Care A Narrative Analysis

Keywords

Effectiveness; Empowerment; Patient safety; Quality; Self-concept

Abstract

The perceptions of staff nurses on factors affecting patient care quality and safety have received little attention in the literature. Narrative analysis of comments provided by 106 staff nurses working in a medical-surgical setting revealed that nurses experienced contradictions and unmet expectations related to their professional role. The consequence was feelings of powerlessness, isolation, and low self-esteem, which affected nurses' perceived ability to provide quality patient care and ensure patient safety. This perceived inability to act in a professionally autonomous manner on behalf of patients, in turn, influenced nurses' professional self-concept. Recommendations are offered to enhance nurses' professional self-concept through staff development and policy changes. Copyright © 2011 Wolters Kluwer Health | Lippincott Williams & Wilkins.

Publication Date

1-1-2011

Publication Title

Journal of Nursing Care Quality

Volume

26

Issue

1

Number of Pages

69-77

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1097/NCQ.0b013e3181e6f3b9

Socpus ID

85027928547 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/85027928547

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