Title
A Focus Group Study Of Rural Health Clinic Performance
Keywords
organizational effectiveness; organizational efficiency; organizational performance; primary health care; rural health clinics (RHCs)
Abstract
Rural health clinics (RHCs) provide primary health care services to the medically underserved in US rural areas. Although they face unique operational challenges, little research has been conducted to identify factors that contribute to RHC performance (efficiency and effectiveness). To identify such factors as viewed from a management perspective, focus groups were conducted of a national random sample of RHC administrators and managers. Factors identified as contributing to RHC efficiency were (1) sufficient and competent staff and (2) technology, particularly electronic medical record systems. Those contributing to RHC effectiveness were (1) ongoing communication with the community and (2) cooperative and/or satisfied staff. Copyright © 2011 Wolters Kluwer Health. Lippincott Williams & Wilkins.
Publication Date
4-1-2011
Publication Title
Family and Community Health
Volume
34
Issue
2
Number of Pages
111-118
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1097/FCH.0b013e31820de9fd
Copyright Status
Unknown
Socpus ID
79952982285 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/79952982285
STARS Citation
Ortiz, Judith and Bushy, Angeline, "A Focus Group Study Of Rural Health Clinic Performance" (2011). Scopus Export 2010-2014. 3457.
https://stars.library.ucf.edu/scopus2010/3457