Title

Usability Evaluation Of Two Social Networking Sites

Abstract

This paper examines differences between the two most popular social networking sites (Facebook and MySpace) in ternis of their usability and design heuristics. First, we discuss a brief history on social network websites that have dominated the Internet in popularity and then declined over time due to major setbacks or system design failures. Second, we discuss usability heuristics and how they can be incorporated to social network websites to improve their chances of success among users. Lastly, we present a study in which we have used an adapted usability questionnaire based on these usability heuristics. This usability questionnaire compares Facebook and MySpace by rating them across eight dimensions such as simplicity, usefulness, functionality, consistency, proficiency, satisfaction, behavior, and needs for improvement. There was a significant difference between both social networks, indicating that Facebook was rated the highest on usability over MySpace. Copyright 2010 by Human Factors and Ergonomics Society, Inc. All rights reserved.

Publication Date

12-1-2010

Publication Title

Proceedings of the Human Factors and Ergonomics Society

Volume

2

Number of Pages

1421-1424

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1518/107118110X12829370087887

Socpus ID

79952920931 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/79952920931

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