Title
Employees' Behavioral Reactions To Supervisor Aggression: An Examination Of Individual And Situational Factors
Keywords
Abusive supervision; Aggression; Displaced aggression; Problem solving; Retaliation
Abstract
This research examines employees' behavioral reactions to perceived supervisor aggression. The goal is to understand what makes employees react constructively or destructively to aggression. Three types of behavioral reactions are investigated: retaliation, coworker displaced aggression, and problem solving. We suggest employee reactions are influenced by individual and situational characteristics. We test these ideas by examining the moderating effects of 1 individual factor (locus of control) and 2 situational factors (fear of retaliation and behavioral modeling) on the relationships between perceived supervisor aggression and employee behaviors. The results of an experiment and 2 field studies provide support for the predictions and some unexpected findings. Implications for understanding reactions to perceived supervisor aggression are presented. © 2012 American Psychological Association.
Publication Date
12-1-2012
Publication Title
Journal of Applied Psychology
Volume
97
Issue
6
Number of Pages
1148-1170
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1037/a0029452
Copyright Status
Unknown
Socpus ID
84874041334 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/84874041334
STARS Citation
Mitchell, Marie S. and Ambrose, Maureen L., "Employees' Behavioral Reactions To Supervisor Aggression: An Examination Of Individual And Situational Factors" (2012). Scopus Export 2010-2014. 4095.
https://stars.library.ucf.edu/scopus2010/4095