Title

The Role Of Organizational Social Capital In Increasing Organizational Performance In Public Organizations: Evidence From Kyrgyz National Police (Knp)

Keywords

empowerment; feedback on performance; Kyrgyz National Police; organizational commitment; participation

Abstract

Organizational social capital can develop a strong foundation for trusted relationships and committed actions in communities and organizations. This concept was examined in the public organization setting in this study. Organizational social capital is a source for trust-building processes where participative decision-making, feedback on performance, and empowerment are important elements of this phenomenon. Three dimensions of organizational social capital (participation, feedback on performance, and empowerment) and organizational commitment were examined in this study. The influence of organizational social capital on the perceived organizational commitment of the Kyrgyz National Police (KNP) is observed by utilizing structural equation modeling (SEM). The results of this study indicate that the three dimensions of organizational social capital have statistically significant relationships with perceived organizational commitment. Overall, results suggest that organizational social capital, with its dimensions, is a source for the trust-building process which influences perceived organizational commitment. Moreover, by practicing empowerment it is possible to increase the number of committed officers, also an important factor in improving organizational performance. © 2012 Copyright Taylor & Francis Group, LLC.

Publication Date

12-1-2012

Publication Title

International Journal of Public Administration

Volume

35

Issue

14

Number of Pages

976-988

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1080/01900692.2012.701152

Socpus ID

84869161119 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84869161119

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