Title
Making Things Happen Through Challenging Goals: Leader Proactivity, Trust, And Business-Unit Performance
Keywords
Goals; Leadership; Performance; Proactive behavior; Trust
Abstract
Building on decades of research on the proactivity of individual performers, this study integrates research on goal setting and trust in leadership to examine manager proactivity and business unit sales performance in one of the largest sales organizations in the United States. Results of a moderated-mediation model suggest that proactive senior managers establish more challenging goals for their business units (N = 50), which in turn are associated with higher sales performance. We further found that employees' trust in the manager is a critical contingency variable that facilitates the relationship between challenging sales goals and subsequent sales performance. This research contributes to growing literatures on trust in leadership and proactivity by studying their joint effects at a district-unit level of analysis while identifying district managers' tendency to set challenging goals as a process variable that helps translate their proactivity into the collective performance of their units. © 2013 American Psychological Association.
Publication Date
5-1-2013
Publication Title
Journal of Applied Psychology
Volume
98
Issue
3
Number of Pages
540-549
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1037/a0031807
Copyright Status
Unknown
Socpus ID
84877836411 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/84877836411
STARS Citation
Crossley, Craig D.; Cooper, Cecily D.; and Wernsing, Tara S., "Making Things Happen Through Challenging Goals: Leader Proactivity, Trust, And Business-Unit Performance" (2013). Scopus Export 2010-2014. 6930.
https://stars.library.ucf.edu/scopus2010/6930