Title

The Generational Impact Of Software

Abstract

Software can have a significant negative generational impact on society in particular, on its oldest and youngest users. This rapidly growing and often relatively affluent sector of society is becoming increasingly disenfranchised by consumer systems with interfaces that appear to have been designed by Klingons. A walk to a nearby elderly care home revealed the majority of the occupants struggling with two or even three handsets with tiny handwriting and incomprehensible menus designed by other Klingons. As digital television transmission sweeps Europe, televisions need to be reset or retuned, which requires wading through a Kafkaesque menu system full of idioms that do not have the slightest meaning to most of the population. Research suggests that users are generally no longer interested in struggling through yet another upgrade or learning one more software tool or technological gadget designed solely to increase its developer's revenues.

Publication Date

1-1-2013

Publication Title

IEEE Software

Volume

30

Issue

3

Number of Pages

87-89

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1109/MS.2013.63

Socpus ID

84897742966 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84897742966

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