Title

A Systematic Architecture Of Operational Innovation

Keywords

Operational innovations; Real options analysis; System thinking

Abstract

Although operational innovations have been successfully adopted to improve business performance, there is strong evidence that these innovations lead to failure and have negative impact on businesses (i.e. Kodak and the Border Group). The cases of business failure drive the need for more sophisticated business analytic framework. The purpose of this research is to identify the problems in operational innovation and their relevant factors. The comprehensive architecture of the operational innovation is developed using system thinking. This architecture illustrates the important factors of operational innovation focusing an organization's internal and external entities, the effect of uncertainty and risk, and the impact of competitors, respectively. Then, the financial techniques and system dynamics modeling are integrated to develop a refined methodology for evaluating the alternatives for operational innovation. This research provides the new understanding of complex systems for operational innovation. The benefit of this architecture is to provide a holistic view point of operational innovation which can be used to analyze the existing business operations prior to operational transformation for long term success.

Publication Date

1-1-2013

Publication Title

IIE Annual Conference and Expo 2013

Number of Pages

1186-1195

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

Socpus ID

84900342177 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/84900342177

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