Title

Emergency Department Utilization By Insured Users: A Study Of Motivating Factors

Keywords

ED utilization; emergency department; inappropriate ED use; insured visitors

Abstract

Emergency departments (EDs) represent a critical entryway into America's health care delivery system and are under significant pressure. This study seeks to understand why insured patients use EDs rather than more appropriate medical alternatives available to reduce the strain they are placing on this critical portal of entry. This exploratory research study surveyed insured patients presenting to 1 of 4 Central Florida EDs. Factor analysis and cluster analysis were used to identify groups of insured ED users defined by motivating factors. This study found that there exists a disconnect between insured individuals and the primary care system. Copyright © 2010 Wolters Kluwer Health | Lippincott Williams & Wilkins.

Publication Date

7-1-2010

Publication Title

Health Care Manager

Volume

29

Issue

3

Number of Pages

199-212

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1097/HCM.0b013e3181e8e077

Socpus ID

77955441725 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/77955441725

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