Politeness In Machine-Human And Human-Human Interaction

Abstract

Computers communicate with humans in ways that increasingly resemble interactions between humans. Nuances in expression and responses to human behavior become more sophisticated, and they approach those of human-human interaction. The question arises whether we want systems eventually to behave like humans, or whether systems should, even when much more developed, still adhere to rules that are different from the rules governing interpersonal communication. The panel addresses this issue from various perspectives, eventually aiming to gain some insights into the question of the direction to which the development of machine-human communication and the etiquette implemented in the systems should move.

Publication Date

1-1-2016

Publication Title

Proceedings of the Human Factors and Ergonomics Society

Number of Pages

279-283

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1177/1541931213601064

Socpus ID

85021788265 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/85021788265

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