Assessing Risk Communication In Social Media For Crisis Prevention: A Social Network Analysis Of Microblog
Keywords
crisis management; microblog; risk communication; risk perception; risk reduction; social network analysis
Abstract
This article examines risk communication and perception differences via social media in the context of crisis management. Based on data from the Shifang Protest, this study constructed a relational matrix identifying how critical actors facilitated risk communication and interactions. In addition, the article identified measures of network structure and risk perception differences with Social Network Analysis (i.e. density, centralization, structure holes and subgroups) using UCINET software program along visual structures with NetDraw. Key findings of this study include: a) ranked actors controlled most of the information resources and threat diffusion; b) the level of interaction between government users and others users is extremely low; and c) divergence occurred between personal (informal) and official (formal) nodes in the context of risk perception.
Publication Date
1-1-2017
Publication Title
Journal of Homeland Security and Emergency Management
Volume
14
Issue
1
Document Type
Article
Personal Identifier
scopus
DOI Link
https://doi.org/10.1515/jhsem-2016-0058
Copyright Status
Unknown
Socpus ID
85021836212 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/85021836212
STARS Citation
Shi, Jia; Kapucu, Naim; Zhu, Zhengwei; Guo, Xuesong; and Haupt, Brittany, "Assessing Risk Communication In Social Media For Crisis Prevention: A Social Network Analysis Of Microblog" (2017). Scopus Export 2015-2019. 4952.
https://stars.library.ucf.edu/scopus2015/4952