Developing And Testing A Dynamic Model Of Workplace Incivility Change

Keywords

change over time; dynamic mediation; job burnout; turnover cognitions; workplace incivility

Abstract

Theory and practice suggest workplace incivility is progressive and dynamic. To date, however, workplace incivility has been assessed as a between-person phenomenon by asking employees to summarize their exposure to incivility over some specific period (e.g., 1 year or 5 years). Consequently, little is known about the time-varying and progressive aspects of workplace incivility as suggested by both the referent literature and experience. Within the context of employee burnout and withdrawal, we developed a novel, dynamic mediated model of workplace incivility change and tested specific predictions about its time-sequential effects. Latent change score modeling of weekly survey data from 131 employees indicates that incivility change uniquely affects subsequent changes in burnout, which, in turn, lead to subsequent changes in turnover cognitions. We also explore whether this dynamic mediated effect varies across time and individuals.

Publication Date

3-1-2017

Publication Title

Journal of Management

Volume

43

Issue

3

Number of Pages

645-670

Document Type

Article

Personal Identifier

scopus

DOI Link

https://doi.org/10.1177/0149206314535432

Socpus ID

85011554797 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/85011554797

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