Trust And Prior Experience In Human-Robot Interaction

Abstract

This experiment explored the influence of users' experience (prior interaction) with robots on their attitudes and trust toward robotic agents. Specifically, we hypothesized that prior experience would lead to 1) higher trust scores after viewing a robot complete a task, 2) smaller differences in trust scores when comparing a human and a robot completing the same task, and 3) more positive general attitudes towards robots. These hypotheses were supported although not all results achieved significant levels of differentiation. These findings confirm that prior experience plays an important role in both user trust and general attitude in human-robot interactions.

Publication Date

1-1-2017

Publication Title

Proceedings of the Human Factors and Ergonomics Society

Volume

2017-October

Number of Pages

1809-1813

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1177/1541931213601934

Socpus ID

85042474491 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/85042474491

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