Effects Of Agent Transparency And Communication Framing On Human-Agent Teaming

Keywords

Framing; Human-robot teaming; Transparency; Trust

Abstract

Communication of the inner workings of an intelligent agent, or agent transparency, is important for human operators' calibration of their trust in the agent. Recent work has focused on methods of communicating this information in the context of agent-assisted mission planning. This investigation looked at the framing of agent communication and how it might interact with level of agent transparency. Results showed that critical framing improved operator's perception and trust of the agent regardless of the agent's transparency level. Further, findings suggest that the effects of framing are especially pronounced in low transparency applications.

Publication Date

11-27-2017

Publication Title

2017 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2017

Volume

2017-January

Number of Pages

3427-3432

Document Type

Article; Proceedings Paper

Personal Identifier

scopus

DOI Link

https://doi.org/10.1109/SMC.2017.8123160

Socpus ID

85044382151 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/85044382151

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