Effects Of Agent Transparency And Communication Framing On Human-Agent Teaming
Keywords
Framing; Human-robot teaming; Transparency; Trust
Abstract
Communication of the inner workings of an intelligent agent, or agent transparency, is important for human operators' calibration of their trust in the agent. Recent work has focused on methods of communicating this information in the context of agent-assisted mission planning. This investigation looked at the framing of agent communication and how it might interact with level of agent transparency. Results showed that critical framing improved operator's perception and trust of the agent regardless of the agent's transparency level. Further, findings suggest that the effects of framing are especially pronounced in low transparency applications.
Publication Date
11-27-2017
Publication Title
2017 IEEE International Conference on Systems, Man, and Cybernetics, SMC 2017
Volume
2017-January
Number of Pages
3427-3432
Document Type
Article; Proceedings Paper
Personal Identifier
scopus
DOI Link
https://doi.org/10.1109/SMC.2017.8123160
Copyright Status
Unknown
Socpus ID
85044382151 (Scopus)
Source API URL
https://api.elsevier.com/content/abstract/scopus_id/85044382151
STARS Citation
Wohleber, Ryan W.; Stowers, Kimberly; Chen, Jessie Y.C.; and Barnes, Michael, "Effects Of Agent Transparency And Communication Framing On Human-Agent Teaming" (2017). Scopus Export 2015-2019. 7156.
https://stars.library.ucf.edu/scopus2015/7156