Team Task Analysis: Considerations And Guidance

Keywords

Collaboration; Coordination demand analysis; Groups; Team process; Team task analysis; Team training; Teamwork

Abstract

The use of teams is ubiquitous in organizations, yet teams are not always effective. Much work has been conducted to understand those factors that facilitate effective team training. While much has been learned, there is no escaping the fact that team training is a complex, resource intensive endeavor. Recent advancements in the area of intelligent tutoring may provide a way forward as one method by which to reduce some of the ongoing resource requirements involved in team training. The current chapter relies on the science of team training to describe a tool, team task analysis, that should be considered in building ITSs that move beyond the training of individual tasks to those which are team-based. In that vein, an overview of team task analysis is provided, how it differs from individual task analysis, and what it may contribute to the design of ITS for teams. In doing so, we put forth five considerations that are somewhat unique as compared with traditional task analysis as well as some corresponding guidance from the literature in light of these considerations. It is our hope that this information will not only be useful to those building team-based ITSs, but spur future thought.

Publication Date

1-1-2018

Publication Title

Research on Managing Groups and Teams

Volume

19

Number of Pages

19-32

Document Type

Article; Book Chapter

Personal Identifier

scopus

DOI Link

https://doi.org/10.1108/S1534-085620180000019005

Socpus ID

85067025437 (Scopus)

Source API URL

https://api.elsevier.com/content/abstract/scopus_id/85067025437

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