Information Technology as a Buffer Against COVID-19

Creator

Sungwoo Choi
Jihwan Yeon
Hyoung Ju Song, University of Central FloridaFollow
Jihao Hu

DOI Link

https://doi.org/10.1016/j.annals.2022.103527

Keywords

COVID-19; Hotel performance; IT investment; Pre-COVID-19

Abstract

• Positive IT investment effects on hotel performance were reduced during the pandemic.
• Continuous IT investment still provided a performance advantage.
• This study informs the strategic responses of hotels to future external shocks.

Publication Date

1-2023

Original Citation

Choi, S., Yeon, J., Song, H. J., & Hu, J. (2023). Information technology as a buffer against COVID-19. Annals of Tourism Research, 98, N.PAG. https://doi.org/10.1016/j.annals.2022.103527

Document Type

Paper

Language

English

Source Title

Annals of Tourism Research

Volume

98

Copyright Status

Author retained

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

STARS Citation

Choi, Sungwoo; Yeon, Jihwan; Song, Hyoung Ju; and Hu, Jihao, "Information Technology as a Buffer Against COVID-19" (2023). Faculty Scholarship and Creative Works. 1166.
https://stars.library.ucf.edu/ucfscholar/1166