Absenteeism and Voluntary Turnover in Central Florida Hotels: A Pilot Study

Keywords

Turnover, Absenteeism, Voluntary turnover, Hotels, Central Florida

Abstract

A pilot study conducted among 62 hotel human resources managers (HRM) in Central Florida was undertaken for the purpose of investigating the magnitude and underlying causes of absenteeism and voluntary turnover. The results indicated that a large proportion of the HRMs would not, or could not compute the magnitude of their absenteeism and voluntary turnover rates in their properties. In the opinions of these HRMs, the factors that affect employee absenteeism were mostly work-related rather than demographic. On the other hand the factors that affect employee voluntary turnover according to the survey's respondents were a combination of work-related and personal characteristics.

Publication Date

1-1-2000

Original Citation

Abraham Pizam and Steven W. Thornburg, “Absenteeism and Voluntary Turnover in Central Florida Hotels: A Pilot Study.” International Journal of Hospitality Management, Vol. 19 No. 2 (2000), pp. 211-218.

Number of Pages

211-218

Document Type

Paper

Language

English

Source Title

International Journal of Hospitality Management

Volume

19

Issue

2

College

Rosen College of Hospitality Management

Location

Rosen College of Hospitality Management

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