Role of Risk, Self-Efficacy and Innovativeness on Behavioral Intentions for Mobile Payment Systems in the Restaurant Industry
Keywords
Innovativeness, intention to use, mobile payment, near-field communication, perceived risk, restaurant, self-efficacy
Abstract
Near Field Communication (NFC) is gaining popularity in the hospitality industry, with NFC based mobile payment (MP) systems appearing to be the most promising application. This study provides a theoretical elaboration on the dimensions of perceived risks, and incorporates consumer self-efficacy and innovativeness as key predictors of behavioral intentions. Data analysis consisted of model validation through confirmatory factor analysis and testing the hypotheses with structural equation modeling. A consumers’ level of innovativeness and self-efficacy are found to predict intention to use. The dimensions of risk are found to be significant and mediate the innovativeness-intention to use relationship.
Publication Date
7-20-2016
Original Citation
Makki, A., Ozturk, A. B., & Singh, D. (2016). Role of Risk, Self-Efficacy and Innovativeness on Behavioral Intentions for Mobile Payment Systems in the Restaurant Industry. Journal of Foodservice Business Research, 19(5), 454-473.
Number of Pages
454-473
Document Type
Article
Language
English
Source Title
Journal of Foodservice Business Research
Volume
19
Issue
5
Copyright Status
Unknown
Copyright Date
2016-07-20
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Makki, Abdullah M.; Ozturk, Ahmet B.; and Singh, Dipendra, "Role of Risk, Self-Efficacy and Innovativeness on Behavioral Intentions for Mobile Payment Systems in the Restaurant Industry" (2016). Faculty Scholarship and Creative Works. 447.
https://stars.library.ucf.edu/ucfscholar/447
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