The State of Travel and Tourism Human Resources in Latin America
Keywords
Human resources, Latin America, Travel and Tourism industry
Abstract
The results of a study undertaken among 209 Travel and Tourism enterprises and 17 National Tourist Offices in Latin America, indicate a shortage of qualified human resources, and deficiencies in foreign languages, computers and marketing skills. Participants expressed the opinion that there were not enough external tourism education and training institutions in their respective countries and that most of the existing ones were not of good quality. They also indicated that the travel and tourism industry did not command sufficient respect and support from their governments and political institutions.
Publication Date
1-1-1999
Original Citation
Abraham Pizam, “The State of Travel and Tourism Human Resources in Latin America,” Tourism Management , Vol. 20, No. 5 (1999), pp. 575-586.
Number of Pages
575-586
Document Type
Paper
Language
English
Source Title
Tourism Management
Volume
20
Issue
5
Copyright Status
Unknown
Copyright Date
1999
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
STARS Citation
Pizam, Abraham, "The State of Travel and Tourism Human Resources in Latin America" (1999). Faculty Scholarship and Creative Works. 538.
https://stars.library.ucf.edu/ucfscholar/538